Privacy policy.

Effective Date: 23rd September 2025

Charge Solutions is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This policy outlines how we collect, use, and safeguard your information in line with UK GDPR and relevant data protection laws.

Who We Are

Charge Solutions is a strategic immigration consultancy based in the UK. We provide tailored advice and support to individuals, institutions and organisations navigating UK immigration and sponsor licence compliance.

What Data We Collect

We may collect and process the following personal data:

Name, contact details, and job title

Immigration history and documentation

Organisation details (if applicable)

Communications and correspondence with us

Website use data (via cookies)

How We Use Your Data

We use your data to:

Provide immigration advice and services

Respond to enquiries and manage client relationships

Comply with legal and regulatory obligations

Improve our website and communications

Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent – where you’ve given clear permission

Contract – to fulfil our obligations to you

Legal obligation – where required by law

Legitimate interests – for business operations and service improvement

Sharing Your Data

We do not sell or rent your data. We may share it with:

Legal or regulatory bodies (where required)

Professional advisers (e.g. legal, IT, compliance)

Trusted third-party service providers (e.g. secure cloud platforms)

All third parties are bound by confidentiality and data protection obligations.

Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. When no longer needed, data is securely deleted or anonymised.

Your Rights

You have the right to:

Access your personal data

Correct inaccurate or incomplete data

Request deletion (where applicable)

Restrict or object to processing

Request data portability

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your experience and gather usage data. You can manage cookie preferences via your browser settings.

Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Contact Us

If you have any questions about this policy or your data rights, please contact us at:

Laura@chargesolutions.co.uk

Call us on 07880 047972

Updates

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.